Frequently Asked Questions

Quick answers to the most common questions.

How do I install My Canned Notes Pro?

Go to the Chrome Web Store and click "Add to Chrome". The extension will appear in your browser toolbar instantly β€” no account needed to get started.

Are my notes stored privately?

Yes! By default, all your notes are stored locally on your device using Chrome's secure storage. Pro users can optionally enable cloud sync, which syncs data securely via encrypted cloud storage.

What is the difference between Free and Pro?

Free gives you unlimited notes and 10 AI credits per month. Pro unlocks unlimited AI credits, cross-device cloud sync, unlimited custom AI templates, and priority support for just $4.99/month.

Can I cancel my Pro subscription anytime?

Absolutely. There are no contracts or lock-ins. You can cancel anytime from inside the extension's Subscription tab or directly from your Lemon Squeezy account portal.

The AI feature is not working β€” what do I do?

Please check if you have AI credits remaining (shown in your dashboard). If you've run out, consider upgrading to Pro for unlimited credits. If the problem persists, use the feedback form below to report the issue.

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